FAQ

Frequently Asked Questions (FAQ)

What is Monkey Lab Peptides?

Monkey Lab Peptides is a research-focused brand providing peptide compounds intended strictly for laboratory and research use. We prioritize clear labeling, consistency, and a streamlined customer experience.

Are your products for human or animal use?

No.
All products sold by Monkey Lab Peptides are for research purposes only and not for human or animal consumption. Our products are intended exclusively for laboratory research and development.

How do I place an order?

Orders can be placed directly through our website. Once payment is completed, orders move into processing and shipment preparation.

When is my order processed?

Orders are processed after payment is successfully completed. Processing times may vary based on order volume, but we aim to prepare orders promptly.

Which carriers do you ship with?

We ship using reliable carriers such as UPS and FedEx to ensure secure and trackable delivery. Carrier selection may vary based on destination and shipping method chosen at checkout.

Will I receive tracking information?

Yes. Once your order ships, tracking information will be provided via email so you can monitor delivery status.

Can I modify or cancel an order after placing it?

Please contact us as soon as possible at support@monkeylabpeptides.com. While we will do our best to assist, orders that have already entered processing or shipment may not be eligible for changes or cancellation.

Do you accept returns?

Returns are handled by approval only.
If a return is authorized, instructions will be provided. Unapproved or unsolicited returns may not be accepted.

Do you offer a P.O. Box for returns?

A P.O. Box is available upon request for approved return mail. All authorized returns are routed back to our storefront location.

How can I contact Monkey Lab Peptides?

For all inquiries, please email:
📧 support@monkeylabpeptides.com

Including your order number (if applicable) will help us assist you faster.

Do you offer bulk or research quantity orders?

For bulk or special research inquiries, please contact us directly via email to discuss availability.